Making Coaching Work 
– Creating a Coaching Culture

Clutterbuck, David. Chartered Institute of Personnel & Development. 2005.

Coaching can work brilliantly. It can help you improve your employee retention levels, succession planning, and organisational creativity. In a supportive culture, managers, coaches and coachees all trust each other and work together. Spending money on coaching without first ensuring that the groundwork has been done is a fast track to failure. Make sure your training and development budget delivers what you need by first creating a culture that supports coaching.